You filed your return, the tax computation showed a refund, and weeks later nothing has arrived. This is one of the most common tax questions in India every autumn, and the answer is almost always found in one of two places: the status of your return on the e-filing portal, or a notice in your email that went unread.

This guide explains how a refund moves from your return to your bank account, what each status on the portal means, and the fix for each of the usual reasons a refund stalls. There is no shortcut that speeds up a refund that is genuinely in the queue — but most "delayed" refunds are waiting on something only you can do.

How a refund actually gets paid

A refund is not a separate claim. It is simply the result of your return: if the tax already paid against your PAN — TDS, TCS, advance tax and self-assessment tax — exceeds the tax you owe, the difference comes back to you. Getting it involves four steps, and the refund can stop at any of them:

  1. You file and verify the return. Filing alone is not enough; an unverified return is not processed at all.
  2. The Centralised Processing Centre (CPC) processes it. It recomputes your tax from your return and compares it with the credits it can see in Form 26AS. The result is an intimation under Section 143(1), emailed to you.
  3. The refund is determined and sent to the refund banker. The department's banker credits your account electronically.
  4. The credit lands in the bank account you nominated — provided that account is pre-validated and linked to your PAN.

Section numbers in this guide are from the Income-tax Act, 1961, which governs returns for years up to 2025-26 — including the returns filed during 2026. The Income-tax Act, 2025 applies from 1 April 2026 and renumbers these provisions for later years; the refund process itself works the same way.

Knowing the steps tells you where to look. A refund that is stuck before step 2 is usually about verification; one stuck between 3 and 4 is almost always about the bank account.

How to check refund status

The reliable route is the income tax e-filing portal:

  1. Log in with your PAN and password.
  2. Go to e-File → Income Tax Returns → View Filed Returns.
  3. Open the return for the relevant assessment year. The timeline shows each stage — filed, verified, processed — and the refund status with dates.

Once a refund has been handed to the refund banker, its own status page will also show whether the payment was credited or returned, using your PAN and the assessment year. The refund status guide walks through both, with screenshots of what to look for.

Check your email at the same time. Every intimation, defect notice and adjustment proposal is sent to the email address on your e-filing profile, and many delays are a notice waiting for a reply.

What each status means

Status you seeWhat it meansWhat to do
Submitted and pending for e-verificationThe return is filed but not verified, so it is not in the processing queue.E-verify now (Aadhaar OTP, net banking or a pre-validated bank account).
Successfully e-verifiedVerified and waiting for CPC to process it.Wait. Processing times vary; most simple returns are processed within weeks.
Processed with refund dueCPC agrees a refund is due. It will be sent to the refund banker.Check the intimation amount against your own computation.
Refund issuedThe refund has been sent to your bank.Check the account; allow a few working days.
Refund failedThe bank rejected the credit.Fix the bank details and raise a refund reissue request (below).
Processed with no demand and no refundCPC's computation came out at zero either way.Compare the intimation with your return — a credit may not have matched.
Defective return / notice issuedCPC found an error or wants a response before processing.Respond on the portal within the deadline in the notice.

Five reasons refunds get stuck

1. The return was never verified

This is the single most common cause. A return must be verified within the time limit after filing (currently 30 days), or it is treated as filed on the date of verification — or, past a point, as not filed at all. Check the status first; if it says pending verification, verify it today.

2. The bank account is not pre-validated

Refunds are paid only into an account that is pre-validated on the portal and linked to your PAN, with the name matching your PAN records. Under My Profile → My Bank Account, the account you want the refund in should show as validated and nominated for refund. Closed accounts, changed IFSC codes after bank mergers and name mismatches all cause failures here.

3. Your claim did not match Form 26AS or AIS

CPC allows only the tax credits it can see. If an employer or bank deducted TDS but never deposited it, or reported it against the wrong PAN or quarter, the credit is missing and your refund shrinks or disappears. Compare your intimation with Form 26AS; the fix is a corrected TDS return from the deductor, not a change you can make yourself. The TDS guide explains how to chase it.

4. The return was picked up for a defect or a query

If CPC finds an inconsistency — income shown in AIS but missing from the return, a deduction without the supporting schedule, a mismatched form type — it sends a notice and holds processing. Notices go to email and appear under Pending Actions on the portal. A notice ignored is the second most common reason a refund never comes.

5. It is still in the queue

Returns are processed in large batches, and returns with business income, capital gains, foreign assets or large refunds tend to take longer. If the status shows verified and there is no notice, the refund is genuinely waiting — and interest is accruing in your favour (see below).

When the status says refund failed

A failed refund is not lost. It sits with the department until you give it a working account:

  1. Add or correct the bank account under My Profile → My Bank Account and wait for it to show as validated.
  2. Go to Services → Refund Reissue, select the assessment year and the validated account, and submit the request.
  3. Verify the request with Aadhaar OTP or another e-verification method.

The reissued refund follows the same path as the original. Make sure the account is in your own name: refunds to a joint account where you are not the first holder, or to someone else's account, are a frequent cause of repeat failures.

When your refund is adjusted against a demand

If there is an outstanding tax demand against your PAN from an earlier year, the department can set your refund off against it under Section 245. Before doing so, it must send you an intimation proposing the adjustment, and you get a window to respond on the portal: agree, disagree (with reasons — for example, the demand was already paid or is under appeal), or agree in part.

Check Pending Actions → Response to Outstanding Demand. Many people discover old demands — often small and caused by a mismatch years ago — only when a refund is adjusted. If the demand is wrong, disagreeing with evidence is far quicker than letting the adjustment happen and contesting it later.

Interest on a delayed refund

When a refund arises from excess TDS or advance tax, the department pays interest on it under Section 244A — at 0.5% per month or part of a month, generally running from 1 April of the assessment year to the date the refund is granted, for returns filed on time. The interest is credited along with the refund and appears in the intimation.

Two details are worth knowing. First, interest on a refund is taxable income in the year you receive it, so declare it in the next year's return under income from other sources. Second, if the delay is attributable to you — a late-filed return, or a defect notice left unanswered — the period of that delay can be excluded from the interest.

The quickest refund is a correctly filed one: reconcile Form 26AS and AIS before you file, keep the bank account validated, verify on the day you file, and read every email from the department. The ITR filing guide covers those steps end to end.

Check where your refund is

Step-by-step status check on the e-filing portal, with what to do at each stage.

Open the Refund Status Guide →

Income Tax Calculator →

Frequently Asked Questions

Why is my income tax refund delayed?

The most common reasons are a return that was filed but never verified, a bank account that is not pre-validated on the e-filing portal, a mismatch between the TDS you claimed and what appears in Form 26AS, a defect notice or query that has not been answered, and adjustment against an outstanding demand from an earlier year. If none of these apply, the return is usually still in the processing queue.

How do I check my income tax refund status?

Log in to the income tax e-filing portal, go to e-File, then Income Tax Returns, then View Filed Returns, and open the return for the relevant assessment year. The timeline shows whether it is verified, processed and whether the refund has been issued. Notices are sent to the email address on your profile.

What should I do if my refund failed?

Add or correct your bank account on the e-filing portal and wait for it to show as pre-validated, then raise a refund reissue request under Services, select the assessment year and the validated account, and e-verify the request. A failed refund is not lost; it is held until a working account is given.

Do I get interest on a delayed income tax refund?

Yes. Under Section 244A, interest is paid on refunds arising from excess TDS or advance tax at 0.5% per month or part of a month, generally from 1 April of the assessment year to the date the refund is granted. The interest is taxable in the year you receive it.

Can the department adjust my refund against an old demand?

Yes. Under Section 245 a refund can be set off against an outstanding demand from an earlier year, but you must first receive an intimation and get a chance to respond on the portal — agree, disagree with reasons, or agree in part.

What does processed with no demand no refund mean?

It means the Centralised Processing Centre's computation of your tax came out exactly equal to the tax already paid. If you expected a refund, compare the intimation with your return — usually a TDS credit you claimed did not match Form 26AS.