FAQ

Rentlelo kya hai?

Ek peer-to-peer rental marketplace. Log apna saamaan kiraye pe dete hain, doosre log rent pe lete hain. Rentlelo dono ko jodta hai — hum khud kuch rent pe nahi dete.

Listing daalne ka charge hai?

Nahi. Listing 100% free hai. Commission sirf tab lagta hai jab booking successfully complete hoti hai — pricing dekho.

Mera phone number sabko dikhega?

Nahi. Chat mein aapka number masked rehta hai. Number tabhi reveal hota hai jab aap khud "Show number" pe tap karo.

Booking cancel kar sakta hoon?

Haan — pickup se pehle kabhi bhi, 100% refund ke saath. Refund policy →

Security deposit kaun rakhta hai?

Owner. Rentlelo deposit hold nahi karta. Item sahi-salamat wapas milne pe owner deposit lauta deta hai.

Verified badge kaise milta hai?

Profile se ID verification submit karo. Approve hone pe ✓ badge lag jaata hai. Hum sirf document ka type aur last 4 digits store karte hain — poora number ya scan kabhi nahi.

Item damage ho gaya to?

Renter reasonable repair cost ke liye zimmedar hai, jo deposit se adjust hota hai. Pickup ke waqt dono taraf photos lena best hai — dispute mein wahi proof banta hai.

Kaunse sheher live hain?

Abhi Ranchi aur Jamshedpur. Naye sheher jald aa rahe hain.

Payout kab milta hai?

Booking complete (item return) hone ke baad payout process hota hai — commission, TCS aur TDS kat kar aapke registered account mein.